Purchases and Refunds

  • Pricing: Prices for our prints and products are displayed in USD and are subject to change without notice. As limited series prints sell, prices may increase accordingly.

  • Orders: By placing an order, you agree to provide accurate, current, and complete information. Fran Reina Photography reserves the right to refuse or cancel orders if fraud or unauthorized activity is suspected.

  • Refund Policy: Due to the nature of art photography prints, all sales are final. However, if your print arrives damaged, please contact us within 14 days to arrange for a replacement or refund. Photos of the damaged product are required for proof.

  • Payment: We accept payments via Stripe, which supports major credit and debit cards, as well as other forms of payment accepted by Stripe. By completing a purchase, you authorize Fran Reina Photography to charge the selected payment method for the full amount.

4. Shipping Policy

  • Processing Time: We aim to process and ship orders within 3-5 business days. Please allow up to 2 weeks for delivery after your order is dispatched.

  • Tracking Information: Once your order is shipped, you will receive a tracking number via email.

  • International Shipping: We ship internationally, but please note that customs fees and import taxes are the responsibility of the buyer.