Purchases and Refunds
Pricing: Prices for our prints and products are displayed in USD and are subject to change without notice. As limited series prints sell, prices may increase accordingly.
Orders: By placing an order, you agree to provide accurate, current, and complete information. Fran Reina Photography reserves the right to refuse or cancel orders if fraud or unauthorized activity is suspected.
Refund Policy: Due to the nature of art photography prints, all sales are final. However, if your print arrives damaged, please contact us within 14 days to arrange for a replacement or refund. Photos of the damaged product are required for proof.
Payment: We accept payments via Stripe, which supports major credit and debit cards, as well as other forms of payment accepted by Stripe. By completing a purchase, you authorize Fran Reina Photography to charge the selected payment method for the full amount.
4. Shipping Policy
Processing Time: We aim to process and ship orders within 3-5 business days. Please allow up to 2 weeks for delivery after your order is dispatched.
Tracking Information: Once your order is shipped, you will receive a tracking number via email.
International Shipping: We ship internationally, but please note that customs fees and import taxes are the responsibility of the buyer.